Manufacturers
TE CONNECTIVITY SGRT-4-08
Description
Ring Tongue Terminal 7-10AWG 51mm Box
SGRT-4-08
Part Number
SGRT-4-08
Price
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Manufacturer
TE CONNECTIVITY
Lead Time
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Category
Connectors » Connector Terminals
Specifications
Manufacturer
TE Connectivity
Manufacturers Part #
SGRT-4-08
Lead Time
9 Week Lead Time
Industry Aliases
936179-000, SGRT-4-08
Sub-Category
Connector Terminals
Brand
Raychem Wire and Tubing
Factory Pack Quantity
100
Datasheet
DDEController?Action=srchrtrv&DocNm=1654025_Sec8_SGRT&DocType=Catalog+Section&DocLang=English.pdf
218 KiB
Extracted Text
Electrical Interconnect Products Insulated Terminals and Disconnects SolderGrip Self-Fixturing Insulated Terminals Product Facts ■ Transparent insulation sleeve provides encapsulation, inspectability, strain relief, and insulation ■ Spiral copper coil grips and compresses the conductors for optimum solder connection ■ Prefluxed solder preform provides a controlled soldering process. ■ One-piece design for easy installation ■ Accommodates a wide variety of conductor types, quantities, sizes, and plating types unmatched by any other termination technique Product option Product Series Environmental Protection ■ Parts meet the performance SGRT Splashproof (not RoHS compliant) requirements of MIL-T-7928G Product Selection Process 4. Select the correct part 6. Verify that the total number from Table A for amperage to be applied 1. Determine the wire com- that stud size in the termi- does not exceed the bination (number of wires nal series and size you maximum amp rating for and size) of the wire bun- selected in Step 2. the part as specified in dle you wish to terminate. Applications Example: If the stud size Table A. 2. Use Table C to select the Used for terminating is 1/4, select part number *If the wire combination is correct terminal for AWG multiple wires to terminals. SGRT-4-06. not listed in Table B, use wire combination.* 2 5. Verify that the wire bundle the CMA (mm ) method of Example: For connecting (with wire insulation) does determining wire bundle a bundle with one 12 2 not exceed the maximum size (see “CMA/mm AWG wire (1 #12) and diameter allowed for the Calculation” on page 8-36). two 18 AWG wires (+ 2 8 part you selected. Simply #18) to a terminal, you Using Table B, select the check the bundle’s need an SGRT-4-XX smallest size part that will fit diameter against the 2 terminal. your total wire CMA (mm ) maximum diameter that value. 3. Determine the correct Table A lists for that part. stud size. Table A. Part Number Maximum Maximum Wire Range SolderGrip Stud Typical Bundle Amp (Min.–Max.) Selection Part No. Size Length 2 Diameter† Rating CMA [mm ] 1400–5000 SGRT-1-02 2 [2] 4.1 [.161] 12.5 A 38 [1 1/2] [0.7–2.5] 2400–6000 SGRT-2-03 3 [6] 5.0 [.195] 15 A 38 [1 1/2] [1.2–3.0] 2400–6000 SGRT-2-04 4 [8] — 15 A 38 [1 1/2] [1.2–3.0] 2400–6000 SGRT-2-05 5 [10] — 15 A 38 [1 1/2] [1.2–3.0] 2400–6000 SGRT-2-06 6 [1/4] — 15 A 38 [1 1/2] [1.2–3.0] 5000–13,200 SGRT-3-06 6 [1/4] 6.5 [.255] 33 A 44.5 [1 3/4] [2.5–6.6] 5000–13,200 SGRT-3-08 8 [5/16] — 33 A 51.0 [2] [2.5–6.6] 12,000–22,400 Available in: SGRT-4-06 6 [1/4] 9.0 [.355] 56 A 44.5 [1 3/4] [6.0–11.2] Americas ■ 12,000–22,400 Europe ■ SGRT-4-08 8 [5/16] — 56 A 51 [2] [6.0–11.2] Asia Pacific ■ †Maximum bundle diameter is measured over wire insulation. 8-37 Catalog 1654025 Dimensions are shown for Dimensions are in millimeters Canada: +1 (905) 475-6222 UK: +44 (0) 800-267666 Revised 5-12 reference purposes only. unless otherwise specified. Mexico/C. Am.: +52 (0) 55-1106-0800 France: +33 (0) 1-3420-8686 Specifications subject Latin/S. Am.: +54 (0) 11-4733-2200 Netherlands: +31 (0) 73-6246-999 www.te.com to change. USA: +1 (800) 522-6752 Germany: +49 (0) 6251-133-1999 China: +86 (0) 400-820-6015 Insulated Terminals and Disconnects SolderGrip Self-Fixturing Insulated Terminals (Continued) 2 To calculate the total circular CMA/mm Calculation 2 mil or mm area of the wire bundle to be terminated, follow these steps: 1. Choose either CMA or 3. Add together the values 2 mm as your unit of listed in the workspace measure for selection below to obtain the total purposes and continue to area. use it for all your selec- 4. Use Table A to select the tion criteria. (Both meas- smallest terminator that ures provide the same will fit the total CMA results.) 2 (mm ). 2. In the workspace below, 2 list the CMA or mm for each conductor in the bundle. (Table B provides the CMA of typical con- ductors.) 2 Wire Number CMA mm 1 2 3 4 5 6 7 8 9 10 Solder Grip Part No. Total 2 OD Bundle Insulation 22 AWG/.38 CMA/mm Example CMA 754 22 AWG/.38 CMA 754 Conductor 18 AWG/.95 CMA 1900 16 AWG/1.21 CMA 2426 Total CMA = 5834 Bundle diameter must not 2 Total mm = 2.92 exceed 5.0 mm [0.195 in] for Correct part number (based on CMA this example 2 of 5834 or mm of 2.92): SGRT-2-XX if bundle OD is less than 5.0 mm (0.195 in). 8-38 Catalog 1654025 Dimensions are shown for Dimensions are in millimeters Canada: +1 (905) 475-6222 UK: +44 (0) 800-267666 Revised 5-12 reference purposes only. unless otherwise specified. Mexico/C. Am.: +52 (0) 55-1106-0800 France: +33 (0) 1-3420-8686 Specifications subject Latin/S. Am.: +54 (0) 11-4733-2200 Netherlands: +31 (0) 73-6246-999 www.te.com to change. USA: +1 (800) 522-6752 Germany: +49 (0) 6251-133-1999 China: +86 (0) 400-820-6015 Electrical Interconnect Products Insulated Terminals and Disconnects SolderGrip Self-Fixturing Insulated Terminals (Continued) Table B. CMA of Typical Copper Conductors Strands 7 19 19 19 19 19 19 19 37 AWG 28 26 24 22 20 18 16 14 12 CMA 177 304 475 754 1216 1900 2426 3831 5874 2 mm 0.09 0.15 0.24 0.38 0.61 0.95 1.21 1.92 2.94 Table C. SolderGrip Wire Combinations (see Table A for Terminal Size [-XX]) Wire Part Wire Part Wire Part Combinations No. Combinations No. Combinations No. 1 # 8 SGRT-4-XX 1 # 12 + 1 # 16 + 4 # 18 SGRT-4-XX 1 # 14 + 4 # 20 SGRT-3-XX 1 # 8 + 1 # 16 SGRT-4-XX 1 # 12 + 2 # 16 SGRT-3-XX 1 # 14 + 1 # 18 SGRT-2-XX 2 # 8 + 2 # 16 SGRT-4-XX 1 # 12 + 2 # 16 + 1 # 18 SGRT-3-XX 1 # 14 + 1 # 18 + 1 # 20 SGRT-3-XX 1 # 8 + 1 # 14 SGRT-4-XX 1 # 12 + 2 # 16 + 2 # 18 SGRT-4-XX 1 # 14 + 2 # 18 SGRT-3-XX 1 # 10 SGRT-3-XX 1 # 12 + 3 # 16 SGRT-4-XX 1 # 14 + 3 # 18 SGRT-3-XX 1 # 10 + 1 to 3 # 18 SGRT-3-XX 1 # 12 + 4 # 16 SGRT-4-XX 1 # 14 + 4 # 18 SGRT-3-XX 1 # 10 + 2 # 18 SGRT-3-XX 1 # 12 + 5 # 16 SGRT-4-XX 1 # 14 + 5 # 18 SGRT-4-XX 1 # 10 + 3 # 18 SGRT-4-XX 1 # 12 + 1 # 14 + 1 # 18 SGRT-3-XX 1 # 14 + 1 # 16 SGRT-3-XX 1 # 10 + 1 # 16 SGRT-3-XX 1 # 12 + 1 # 14 + 2 # 18 SGRT-4-XX 1 # 14 + 1 # 16 + 1 # 20 SGRT-3-XX 1 # 10 + 1 # 16 + 1 # 18 SGRT-4-XX 1 # 12 + 1 # 14 + 3 # 18 SGRT-4-XX 1 # 14 + 1 # 16 + 1 # 18 SGRT-3-XX 1 # 10 + 1 # 16 + 2 # 18 SGRT-4-XX 1 # 12 + 1 # 14 + 1 # 16 SGRT-3-XX 1 # 14 + 1 # 16 + 2 # 18 SGRT-3-XX 1 # 10 + 2 # 16 SGRT-4-XX 1 # 12 + 1 # 14 + 2 # 16 SGRT-4-XX 1 # 14 + 1 # 16 + 3 # 18 SGRT-3-XX 1 # 10 + 3 # 16 SGRT-4-XX 1 # 12 + 1 # 14 + 3 # 16 SGRT-4-XX 1 # 14 + 1 # 16 + 4 # 18 SGRT-4-XX 1 # 10 + 4 # 16 SGRT-4-XX 1 # 12 + 1 # 14 + 4 # 16 SGRT-4-XX 1 # 14 + 2 # 16 SGRT-3-XX 1 # 10 + 5 # 16 SGRT-4-XX 1 # 12 + 2 # 14 SGRT-4-XX 1 # 14 + 2 # 16 + 1 # 18 SGRT-3-XX 1 # 10 + 1 # 14 SGRT-3-XX 1 # 12 + 2 # 14 + 1 # 18 SGRT-4-XX 1 # 14 + 2 # 16 + 2 # 18 SGRT-3-XX 8 1 # 10 + 1 # 14 + 1 # 18 SGRT-4-XX 1 # 12 + 2 # 14 + 1 # 16 SGRT-4-XX 1 # 14 + 2 # 16 + 3 # 18 SGRT-4-XX 1 # 10 + 1 # 14 + 1 # 16 SGRT-4-XX 1 # 12 + 2 # 14 + 2 # 16 SGRT-4-XX 1 # 14 + 3 # 16 SGRT-3-XX 1 # 10 + 1 # 14 + 2 # 16 SGRT-3-XX 1 # 12 + 2 # 14 + 3 # 16 SGRT-4-XX 1 # 14 + 3 # 16 + 1 # 18 SGRT-3-XX 1 # 10 + 1 # 14 + 3 # 16 SGRT-4-XX 1 # 12 + 3 # 14 SGRT-4-XX 1 # 14 + 3 # 16 + 2 # 18 SGRT-4-XX 1 # 10 + 2 # 14 SGRT-4-XX 1 # 12 + 3 # 14 + 1 # 16 SGRT-4-XX 1 # 14 + 4 # 16 SGRT-4-XX 1 # 10 + 3 # 14 SGRT-4-XX 1 # 12 + 4 # 14 SGRT-4-XX 1 # 14 + 4 # 16 + 1 # 18 SGRT-4-XX 1 # 10 + 1 # 12 SGRT-4-XX 2 # 12 + 1 # 18 SGRT-4-XX 1 # 14 + 5 # 16 SGRT-4-XX 1 # 10 + 1 # 12 + 1 # 14 SGRT-4-XX 2 # 12 + 1 # 16 SGRT-4-XX 2 # 14 SGRT-3-XX 1 # 10 + 2 # 12 SGRT-4-XX 2 # 12 + 2 # 16 + 1 # 18 SGRT-4-XX 2 # 14 SGRT-3-XX 2 # 10 SGRT-4-XX 2 # 12 + 3 # 16 SGRT-4-XX 2 # 14 SGRT-3-XX 2 # 10 + 1 # 16 SGRT-4-XX 2 # 12 + 1 # 14 + 1 # 18 SGRT-4-XX 2 # 14 SGRT-3-XX 1 # 12 SGRT-3-XX 2 # 12 + 1 # 14 + 1 # 16 SGRT-4-XX 2 # 14 SGRT-3-XX 1 # 12 + 1 # 18 SGRT-3-XX 2 # 12 + 2 # 14 SGRT-4-XX 2 # 14 + 1 # 16 SGRT-3-XX 1 # 12 + 2 # 18 SGRT-3-XX 3 # 12 + 1 # 18 SGRT-4-XX 2 # 14 + 1 # 16 SGRT-3-XX 1 # 12 + 3 # 18 SGRT-3-XX 3 # 12 + 1 # 16 SGRT-4-XX 2 # 14 + 1 # 16 SGRT-3-XX 1 # 12 + 4 # 18 SGRT-4-XX 3 # 12 + 1 # 14 SGRT-4-XX 2 # 14 + 1 # 16 SGRT-3-XX 1 # 12 + 5 # 18 SGRT-4-XX 1 # 14 SGRT-2-XX 2 # 14 + 2 # 16 SGRT-3-XX 1 # 12 + 1 # 16 SGRT-3-XX 1 # 14 + 1 # 22 SGRT-2-XX 2 # 14 + 2 # 16 SGRT-3-XX 1 # 12 + 1 # 16 + 1 # 18 SGRT-3-XX 1 # 14 + 1 # 20 SGRT-2-XX 2 # 14 + 3 # 16 SGRT-4-XX 1 # 12 + 1 # 16 + 2 # 18 SGRT-3-XX 1 # 14 + 2 # 20 SGRT-3-XX 2 # 14 + 4 # 16 SGRT-4-XX 1 # 12 + 1 # 16 + 3 # 18 SGRT-4-XX 1 # 14 + 3 # 20 SGRT-3-XX 3 # 14 SGRT-3-XX 8-39 Catalog 1654025 Dimensions are shown for Dimensions are in millimeters Canada: +1 (905) 475-6222 UK: +44 (0) 800-267666 Revised 5-12 reference purposes only. unless otherwise specified. Mexico/C. Am.: +52 (0) 55-1106-0800 France: +33 (0) 1-3420-8686 Specifications subject Latin/S. Am.: +54 (0) 11-4733-2200 Netherlands: +31 (0) 73-6246-999 www.te.com to change. USA: +1 (800) 522-6752 Germany: +49 (0) 6251-133-1999 China: +86 (0) 400-820-6015 Insulated Terminals and Disconnects SolderGrip Self-Fixturing Insulated Terminals (Continued) Table C. SolderGrip Wire Combinations (see Table A for Terminal Size [-XX]) (Continued) Wire Part Wire Part Wire Part Combinations No. Combinations No. Combinations No. 3 # 14 + 1 # 16 SGRT-4-XX 2 # 16 + 4 # 20 SGRT-3-XX 1 # 18 + 1 # 20 + 2 # 22 SGRT-2-XX 3 # 14 + 2 # 16 SGRT-4-XX 2 # 16 + 1 # 18 SGRT-3-XX 1 # 18 + 2 # 20 SGRT-2-XX 3 # 14 + 3 # 16 SGRT-4-XX 2 # 16 + 1 # 18 + 1 # 20 SGRT-3-XX 1 # 18 + 3 # 20 SGRT-2-XX 4 # 14 SGRT-4-XX 2 # 16 + 1 # 18 + 2 # 20 SGRT-3-XX 1 # 18 + 4 # 20 SGRT-3-XX 4 # 14 + 1 # 16 SGRT-4-XX 2 # 16 + 1 # 18 + 3 # 20 SGRT-3-XX 1 # 18 + 5 # 20 SGRT-3-XX 4 # 14 + 2 # 16 SGRT-4-XX 2 # 16 + 2 # 18 SGRT-3-XX 2 # 18 SGRT-2-XX 5 # 14 SGRT-4-XX 2 # 16 + 2 # 18 + 1 # 20 SGRT-3-XX 2 # 18 + 1 # 22 SGRT-2-XX 5 # 14 + 1 # 16 SGRT-4-XX 2 # 16 + 2 # 18 + 2 # 20 SGRT-3-XX 2 # 18 + 1 # 20 SGRT-2-XX 1 # 16 SGRT-2-XX 2 # 16 + 3 # 18 SGRT-3-XX 2 # 18 + 2 # 20 SGRT-3-XX 1 # 16 + 1 # 22 SGRT-2-XX 2 # 16 + 3 # 18 + 1 # 20 SGRT-3-XX 2 # 18 + 3 # 20 SGRT-3-XX 1 # 16 + 2 # 22 SGRT-2-XX 2 # 16 + 4 # 18 SGRT-3-XX 2 # 18 + 4 # 20 SGRT-3-XX 1 # 16 + 3 # 22 SGRT-2-XX 3 # 16 SGRT-3-XX 3 # 18 SGRT-2-XX 1 # 16 + 1 # 20 SGRT-2-XX 3 # 16 + 1 # 20 SGRT-3-XX 3 # 18 + 1 # 20 SGRT-3-XX 1 # 16 + 1 # 20 + 1 # 22 SGRT-2-XX 3 # 16 + 2 # 20 SGRT-3-XX 3 # 18 + 2 # 20 SGRT-3-XX 1 # 16 + 2 # 20 SGRT-2-XX 3 # 16 + 3 # 20 SGRT-3-XX 3 # 18 + 3 # 20 SGRT-3-XX 1 # 16 + 3 # 20 SGRT-3-XX 3 # 16 + 1 # 18 SGRT-3-XX 4 # 18 SGRT-3-XX 1 # 16 + 4 # 20 SGRT-3-XX 3 # 16 + 1 # 18 + 1 # 20 SGRT-3-XX 4 # 18 + 1 # 20 SGRT-3-XX 1 # 16 + 5 # 20 SGRT-3-XX 3 # 16 + 1 # 18 + 2 # 20 SGRT-3-XX 4 # 18 + 2 # 20 SGRT-3-XX 1 # 16 + 1 # 18 SGRT-2-XX 3 # 16 + 2 # 18 SGRT-3-XX 5 # 18 SGRT-3-XX 1 # 16 + 1 # 18 + 1 # 20 SGRT-2-XX 3 # 16 + 2 # 18 + 1 # 20 SGRT-3-XX 5 # 18 + 1 # 20 SGRT-3-XX 1 # 16 + 1 # 18 + 2 # 20 SGRT-3-XX 3 # 16 + 3 # 18 SGRT-3-XX 6 # 18 SGRT-3-XX 1 # 16 + 1 # 18 + 3 # 20 SGRT-3-XX 4 # 16 SGRT-3-XX 1 # 20 + 2 # 22 SGRT-2-XX 1 # 16 + 1 # 18 + 4 # 20 SGRT-3-XX 4 # 16 + 1 # 20 SGRT-3-XX 1 # 20 + 3 # 22 SGRT-2-XX 1 # 16 + 2 # 18 SGRT-3-XX 4 # 16 + 2 # 20 SGRT-3-XX 1 # 20 + 4 # 22 SGRT-2-XX 1 # 16 + 2 # 18 + 1 # 20 SGRT-3-XX 4 # 16 + 1 # 18 SGRT-3-XX 2 # 20 SGRT-2-XX 1 # 16 + 2 # 18 + 2 # 20 SGRT-3-XX 4 # 16 + 1 # 18 + 1 # 20 SGRT-3-XX 2 # 20 + 1 # 22 SGRT-2-XX 1 # 16 + 2 # 18 + 3 # 20 SGRT-3-XX 4 # 16 + 2 # 18 SGRT-4-XX 2 # 20 + 2 # 22 SGRT-2-XX 1 # 16 + 3 # 18 SGRT-3-XX 5 # 16 SGRT-3-XX 2 # 20 + 3 # 22 SGRT-2-XX 1 # 16 + 3 # 18 + 1 # 20 SGRT-3-XX 5 # 16 + 1 # 20 SGRT-4-XX 3 # 20 SGRT-2-XX 1 # 16 + 3 # 18 + 2 # 20 SGRT-3-XX 5 # 16 + 1 # 18 SGRT-4-XX 3 # 20 + 1 # 22 SGRT-2-XX 1 # 16 + 4 # 18 SGRT-3-XX 6 # 16 SGRT-4-XX 4 # 20 SGRT-2-XX 1 # 16 + 4 # 18 + 1 # 20 SGRT-3-XX 1 # 18 + 1 # 22 SGRT-2-XX 5 # 20 SGRT-3-XX 1 # 16 + 5 # 18 SGRT-3-XX 1 # 18 + 2 # 22 SGRT-2-XX 6 # 20 SGRT-3-XX 2 # 16 SGRT-2-XX 1 # 18 + 3 # 22 SGRT-2-XX 4 # 22 SGRT-2-XX 2 # 16 + 1 # 20 SGRT-3-XX 1 # 18 + 1 # 20 SGRT-2-XX 5 # 22 SGRT-2-XX 2 # 16 + 2 # 20 SGRT-3-XX 1 # 18 + 1 # 20 + 1 # 22 SGRT-2-XX 6 # 22 SGRT-2-XX 2 # 16 + 3 # 20 SGRT-3-XX —— — — 8-40 Catalog 1654025 Dimensions are shown for Dimensions are in millimeters Canada: +1 (905) 475-6222 UK: +44 (0) 800-267666 Revised 5-12 reference purposes only. unless otherwise specified. Mexico/C. Am.: +52 (0) 55-1106-0800 France: +33 (0) 1-3420-8686 Specifications subject Latin/S. Am.: +54 (0) 11-4733-2200 Netherlands: +31 (0) 73-6246-999 www.te.com to change. USA: +1 (800) 522-6752 Germany: +49 (0) 6251-133-1999 China: +86 (0) 400-820-6015 Electrical Interconnect Products Insulated Terminals and Disconnects SolderGrip Self-Fixturing Insulated Terminals (Continued) Installation The SolderGrip product is Refer to TE installation pushed onto the conductors procedure RPIP-820-01 for with a twisting motion. With detailed instructions and the product in place, instal- recommended reflector lation can be completed attachments. with the proper selection You will find ordering infor- and use of heating tools mation for these tools in and reflectors. Section 10. Either of the following TE heating tools is recom- mended: ■ HL1901E/HL2010E ■ CV-1981 Product Characteristics Material ® Insulation Radiation-crosslinked, heat-shrinkable polyvinylidene fluoride (Kynar ) Solder and flux Sn60 Pb40 with RA flux Typical Performance Tensile strength Exceeds strength of individual wires Temperature rating -55°C to +150°C [-67°F to +302°F] Voltage Drop Not to exceed that of equivalent length of wire by more than 1 mV Dielectric Withstanding Voltage Current leakage less than 2 mA (1.5 kV) 8 Kynar is a trademark of Arkema, Inc. 8-41 Catalog 1654025 Dimensions are shown for Dimensions are in millimeters Canada: +1 (905) 475-6222 UK: +44 (0) 800-267666 Revised 5-12 reference purposes only. unless otherwise specified. Mexico/C. Am.: +52 (0) 55-1106-0800 France: +33 (0) 1-3420-8686 Specifications subject Latin/S. Am.: +54 (0) 11-4733-2200 Netherlands: +31 (0) 73-6246-999 www.te.com to change. USA: +1 (800) 522-6752 Germany: +49 (0) 6251-133-1999 China: +86 (0) 400-820-6015
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FANTASTIC RESOURCE
One of our top priorities is maintaining our business with precision, and we are constantly looking for affiliates that can help us achieve our goal. With the aid of GID Industrial, our obsolete product management has never been more efficient. They have been a great resource to our company, and have quickly become a go-to supplier on our list!
Bucher Emhart Glass
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With our strict fundamentals and high expectations, we were surprised when we came across GID Industrial and their competitive pricing. When we approached them with our issue, they were incredibly confident in being able to provide us with a seamless solution at the best price for us. GID Industrial quickly understood our needs and provided us with excellent service, as well as fully tested product to ensure what we received would be the right fit for our company.
Fuji
HARD TO FIND A BETTER PROVIDER
Our company provides services to aid in the manufacture of technological products, such as semiconductors and flat panel displays, and often searching for distributors of obsolete product we require can waste time and money. Finding GID Industrial proved to be a great asset to our company, with cost effective solutions and superior knowledge on all of their materials, it’d be hard to find a better provider of obsolete or hard to find products.
Applied Materials
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Over the years, the equipment used in our company becomes discontinued, but they’re still of great use to us and our customers. Once these products are no longer available through the manufacturer, finding a reliable, quick supplier is a necessity, and luckily for us, GID Industrial has provided the most trustworthy, quality solutions to our obsolete component needs.
Nidec Vamco
TERRIFIC RESOURCE
This company has been a terrific help to us (I work for Trican Well Service) in sourcing the Micron Ram Memory we needed for our Siemens computers. Great service! And great pricing! I know when the product is shipping and when it will arrive, all the way through the ordering process.
Trican Well Service
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When I can't find an obsolete part, I first call GID and they'll come up with my parts every time. Great customer service and follow up as well. Scott emails me from time to time to touch base and see if we're having trouble finding something.....which is often with our 25 yr old equipment.
ConAgra Foods